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CUSTOMER RELATIONSHIP MANAGEMENT

Seven Power Strategies For Building Customer Loyalty
The Seven Keys To Management Strategic Accounts
Building The Customer-Centtric Enterprice
The Death of Demand
The Customer Management
Performance Driven CRM
Cretive Marketing Award 2003:Customer Retention Strategy,Customer...
Why CRM Doesnt Work
Managing Customer Relationship
The Ultimate CRM Handbook
Customer Relationship Management
Managing Customer Relationship
Enterprise One To One
One To One B2B
Analytis at work smarter Decisions Better Results
The Value of Business Analytics Indentifyng the path to...