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CUSTOMER & VALUE

The Trendmasters Guide, Get a Jump on What Your Customer...

The Substance Of Style

Rahasia Sukses Value Creation Adhi Karya

Know Your Customers !

The Customer is Key (Gaining An Unbeatable Advantage Through...

Keeping Customers for Life

The Customer Connection (Quality for The Rest of Us)

Conquering Complexity In Your Business

Lessons In Loyalty

Innovation : The five disciplines for creating what customers...

The Art Of Community Building the New Age of Participation...

The Customer-Centred Enterprice. How IBM and Other World-Class...

Customer Bonding. Pathway to Lasting Customer Loyalty

Customer Loyalty: how to earn it how to keep it

Customers As Partners. Building Relationship That Last

Marketing For Keeps. Building Your Business By Retaining...