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BOOKS

Emotional Intelligence for Sales Success: Connect with...

To Sell Is Human: The Surprising Truth About Moving Others

Negotiation

Negotiate To Win! Talking Your Way To What You Want

Predictable Revenue

Selling the Invisible a Field Guide to Modern Marketing

HBR Guide To Persuasive Presentations

Human to Human Selling (How to Sell Real and Lasting Value...

Spiritual Selling (How to Use the Attractor Sales System...

DIGITAL SELLING - How to use social media and the web to...

Go To Market Strategy

Naked Sells

Sales Mind

Delivering Quality Service : Balancing Customer Perceptions...

Quality: Total Customer Service

The Service Edge