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BOOKS

Business Ethics: Managing Corporate Citizenship and Sustainability...

Dilema BUMN: Benturan Penerapan Business Judgement Rule...

River Company: Apa yang Membedakan CNI dengan Perusahaan...

Semua Orang Bisa Sukses 1: Kumpulan Kisah Sukses Pengusaha...

Pertanggungjawaban Direksi Menurut Doktrin Piercing the...

CRM At The Speed Of Light

Loyalty Rules

Customers.Com

The Laws of Choice : Predicting Customer Behavior

Enterprise One to One

The Customer Revolution

Customers.Com

Customer Intimacy : Pick your partner, Shape your culture,...

Customer Relationship Management

Romancing the Customer

The Loyalty Effect